Van Driver

Springfield, MA

Position Title:                        Van Driver

General Description:

The Van Driver will operate a van equipped to provide non-emergency transport of mobile and mobility impaired individuals and offering safe custom transportation to medical appointments and treatments.


Reports to:                 Chief Operations Officer

Salary/Status:           Non-Exempt

Minimum Requirements:

  1. Current valid Driver’s license and excellent driving record.
  2. High school diploma or equivalent in English required, knowledge of Spanish is helpful.
  3. Satisfactory completion of CPR, first-aid seizure training provided through Caring Health Center or a certificate indicating prior completion of such training.
  4. Possession of patience and tact necessary for contacts with patients, both adult and children and possible caregivers.
  5. Must be reliable and capable of working independently and remaining calm in case of emergency.

Physical Requirements:

  • Ability to lift, push, pull, and position patients frequently.
  • Ability to perform considerable reaching, stooping, and bending.
  • Hearing and vision abilities within normal range (corrected) to drive safely and to observe and communicate with patients.
  • Regular exposure to injuries and illness.
  • Frequent need to handle emergency or crisis situations.
  • Exposure to a variety of weather conditions.
  • Occasional exposure to the risk of bloodborne diseases.

Principle Responsibilities and Duties:

  • Picks up patients at home or other facility. Provides the assistance required to safely board patients and caregivers.
  • Ensures wheelchairs and passengers are properly secured before starting van. Depending on route, may pick up several patients for a common destination.
  • On arrival at medical facility, assists patients in exiting the van and reaching the proper offices or treatment areas.
  • Checks the van to ensure that no personal items are left behind.
  • Provides first-aid or CPR if required during patient transport. Immediately notifies emergency staff and dispatcher if skilled assistance is required. 
  • Completes reports at the end of a shift.
  • Immediately reports traffic accidents to dispatcher, requesting police or ambulance service as needed. Assists injured persons from first-aid kit until these services arrive. Completes company accident reports.
  • Sanitize seats and contact areas between each patient use and sanitize van at end of each day.
  • Other duties as deemed necessary.

From time to time, this position requires the ability to work long and arduous hours, outside of regular hours for the agency.

JOB CODE: 1000102