Obstetrics & Gynecology Nurse
Springfield, MA
General Description:
The Obstetrics & Gynecology Nurse plays a critical role in the delivery and integration of obstetric and gynecological care (OBGYN) clinical services and programming. This nurse will maintain a clinical schedule to deliver direct patient care, as well as provide care coordination and support to internal and contracted providers in the delivery of specialty clinics.
Salary/Status: Non-Exempt
Hours: 40 Hours/Week
Minimum Requirements:
- Oral and written fluency in English (fluency in another language a plus, such as Spanish, Arabic, Russian, Vietnamese, Nepali, Somali, Swahili, or Dari/Pashto).
- Current nursing license (RN) in state of Massachusetts, and current BLS and CPR certifications.
- Prior experience in providing direct patient care required; prior training or experience in sexual and reproductive health, obstetric/gynecological specialties/settings, and/or complex care preferred. Experience in obstetrics and gynecology will be highly prioritized.
- Ability to provide unbiased, comprehensive, and supportive information and care regarding pregnancy testing and options counseling, including abortion, adoption, and parenting; STI testing, counseling, and prevention; contraception and contraceptive counseling; preconception health and infertility counseling; prenatal care, post-delivery/postpartum care, and early pregnancy loss management; and sexual orientation and gender identity.
- Well-versed in sterile technique and vaccine protocol. Prior experience in GYN protocol and/or LARC procedure/visit protocol preferred.
- Proficiency in Electronic Medical Record (EMR), Microsoft Office (Word, Excel, PowerPoint), and Google Workspace (Email, Calendar, Drive, Docs, Sheets, Slides) applications.
- High level of attention to detail and ability to independently and effectively balance and prioritize personal daily tasks and multiple evolving projects, specialty clinics, personal caseloads, and clinical operations, as well as ensure compliance with regulatory and funder requirements. Ability to prioritize and accommodate last-minute requests effectively, and tolerate pressure with relative equanimity.
- Ability to provide constructive feedback, training, support, and supervision to clinical support staff and community-facing staff.
- Ability to listen actively, demonstrate responsiveness to team needs/requests, and integrate feedback thoughtfully and promptly.
- Understanding of social, cultural, and environmental challenges commonly experienced by individuals and communities who seek community health center services. Ability to demonstrate cultural sensitivity with staff, teams, patients, stakeholders, and partners representing diverse cultures, ethnicities, sexual orientations, gender identities, socioeconomic statuses, educational backgrounds, worldviews, literacy levels, and languages.
- Utmost discretion and compliance with state, federal, and internal policies when handling confidential patient and health center information.
- Reliable transportation and flexibility to travel to multiple local primary care sites to provide patient care, clinical support, or administrative support as needed.
- Ability to attend out-of-town trainings, conferences, and outreach on occasional evenings and weekends.
Principle Responsibilities and Duties:
- Promotes health and wellness for individuals and groups of patients.
- Deliver care across obstetric and gynecological specialty clinics and associated clinical services (e.g., women’s health, gynecological care, preconception health and infertility care, prenatal care, post-delivery and postpartum care).
- Provide intake, counseling, testing, and sterile procedure support for specialty providers during specialty obstetric and gynecological visits and procedures; provide coverage as needed in the absence of designated support staff.
- Strategically triage and manage all OBGYN patients for visits with appropriately credentialed clinicians and contracted specialists to meet same-day visit needs, ensure fulfillment of provider skill maintenance requirements, and ensure fulfillment of provider preceptor/observation requirements. Assist in scheduling OBGYN surgeries as needed.
- Facilitate timely entry to prenatal care, and identify and coordinate appropriate delivery of perinatal care, for pregnant patients under the direction of the OBGYN providers and care team.
- Maintain a personal schedule of one-hour obstetric intake visits, including both counseling and clinical services within the established RN/LPN scope of practice.
- Manage caseload for a large panel of OBGYN patients, including care coordination of same-day service delivery, specialty referrals, and clinical follow-up. Support complex case management as needed, including supporting social needs and barriers in collaboration with internal teams and external community partners.
- Provide clinical consultation as needed to medical providers, nurses, medical assistants, and community health workers, including answering clinical care questions, providing materials and resources, receiving warm handoffs, care coordination, and providing guidance on clinical and operational workflows and policies.
- Oversee vaccine management for all immunizations at clinical site, including ordering and storage and related documentation.
- Oversee and complete all autoclave maintenance and sterilization processes for all procedure instruments. Maintain and clean all OBGYN machines (i.e., colposcope, ultrasound).
- Collaborate with cross-departmental leadership on the implementation, management, and ongoing quality improvement of OBGYN program.
- Support departmental leadership (e.g., grant teams, quality improvement teams) with improvement activities (e.g., data collection, presentations) related to obstetric and gynecologic care.
- Develop educational curricula focused on OBGYN priority areas (e.g., preconception, prenatal, and post-delivery/postpartum health) and collaborate with support staff to deliver patient education.
- Continuously attend meetings, trainings, conferences, and professional development activities; maintain familiarity and compliance with trends, best practices, recommendations, and requirements produced by CDC Quality Family Planning Guidelines; Massachusetts Department of Public Health; ABCD Family Planning Training Institute; Baystate Wesson Women's Clinic; Association of Women's Health, Obstetric, and Neonatal Nurses (AWHONN); and other subject matter experts.