Caring Health Center (CHC) is one of the premier healthcare organizations in Western
Massachusetts, and for 25 years it has served as an essential source of care for
residents of the greater Springfield area.

CHC employs over 250 staff members and serves close to 20,000 patients annually,
providing affordable, quality, comprehensive care at three sites. CHC offers not only the
very best in medical care, but provides dental care, pediatric care, pharmacy services,
behavioral health care, nutrition education, wellness programs, refugee services, and
WIC.

Our staff thrive at CHC because the work environment is conducive to success, and we value
our employees. CHC is currently seeking applicants with dedication, motivation, compassion,
and a commitment to excellence that matches our own. If that’s you – please apply. We look
forward to reviewing your credentials.

Career Opportunities

General Description: Licensed clinician will provide assessments, all mandated documentation associated with an assessment; diagnose; formulate treatment plans; complete progress notes after every patient encounter; provide effective therapeutic interventions according to Best Practice models and Medical Necessity appropriate for each patient and their diagnosis. This clinician ...
General Description: The Physicians Assistant is a mid-level provider who practices under the direction of a supervising MD.  The Physician Assistant provides culturally sensitive direct patient care to Caring Health Center patients and counseling to their families.  In addition, the Physician Assistant participates in...
Registered Nurse(RN) General Description: Conduct professional behavior commensurate with that expected for a health professional.  This includes maintenance of strict confidentiality, professional attire and manner, adherence to strict standards of accuracy in translation and documentation, and most ...
Minimum Requirements: Formal training in dental assisting or completion of an approved dental assisting course. One year experience in private practice or clinic setting preferred. Ability to work accurately, independently and efficiently in a fast-paced environment. Must show discretion...
General Description: Under general supervision of a qualified Dentist, assesses patient needs and plans and delivers direct dental care and associated services to patients.  Utilizes established dental hygiene protocol and procedures. Reports to:           &...
General Description:    The Program Assistant participates in determining categorical, geographical and income eligibility of WIC Participants. Reports to:                   WIC Assistant Director or WIC Program Director Supervises:&...
Position Title:                        Medical Assistant                   General Description: Medical Assistants support providers and nurses in preparing clients...
General Description: The Staff Internist functions independently to provide primary medical services and ambulatory care to adult patients of CHC. In addition, he/she participates actively in the development and execution of the general adult and geriatric program at the Health Center, medical programs in the community, and such...
                                                                Nurse Practitioner General Description: The Nurse Practitioner shall diagnose, treat, and promote health and ...
Position Title:            Licensed Practical Nurse (LPN) General Description: The LPN assists in triaging patient calls, prepares patients for clinic visits, and assists in medical               ...
General Description: This position is responsible for providing effective case management services for individuals with Mental Health and Substance Use Disorders in the Behavioral Health Department. Duties include personal encounters to assist clients; telephone client contacts; interpreting within the BH Dept. as needed; process insurance authorizations, process ...
General Description:    This position is responsible for managing the entire patient experience in person and over the phone. This position will require scheduling patient appointments, verifying insurance coverage, data entry of patient information into an online system, registration, and checkout. This position will also require computer data entry, word ...
GENERAL DISCRIPTION: Duties required of Referral Coordinator  set appointments and process transfers to ensure timely transmission and start of services. Primarily connected with the healthcare industry, referral coordinators serve as a liaison for patient resources. This position must be executed in compliance with insurance requirements, and...
Position Title:                Dental Registration Coordinator General Description:    This position is responsible for welcoming the public and overseeing the waiting room; responsible for the accuracy and completeness of all manual and computerized intake ...
Position Title:                        Pharmacy Technician / Van Driver General Description: The Pharmacy Technician/ Van Driver position is responsible delivering prescriptions to CHC patients for preparing medications for patient consumption under the...
Summary of Position: The Be Healthy Partnership (ACO) located in Springfield, MA is looking for a Nurse Care Manager (Full Time, Day Shift) to work within their existing practice as part of a team-based care delivery model. The Nurse Care Manager provides quality patient centered care. Identifies ...
Position Title:            RADx Infection Control Registered Nurse (RN) General Description: Reporting to the Infection Control Manager, the RADx Infection Control RN is responsible for the clinical oversight of the RADx program, for expanded COVID testing, and related infection ...
Position Title:            Patient Access Coordinator/Transportation Specialist General Description:            This position is responsible for managing the entire patient experience in person and over the phone specifically as it ...
Position Title:            Staff Family Practitioner General Description: The Staff Family Practitioner functions independently to provide primary medical services and ambulatory care to adult patients of CHC.  In addition, he/she participates actively in the development ...
Position Title: Program Manager, Reproductive Health   General Description: The Program Manager, Reproductive Health is responsible for the administration and coordination of the agency’s reproductive health programming, with a goal of full integration and continuous improvement of comprehensive reproductive health services ...
General Description: The Vice President of Operations oversees the Director of Operations and assist the Chief Operations Officer (COO) with the oversight of administrative support staff, including the front desk and facilities. The VP will work with Caring Health Center’s Infectious Disease Nurse, Chief Medical Officer and Chief Operations Officer. The VP’s scope ...
General Description: The Chief Information Officer (CIO) serves as the key executive for information technology service delivery for a growing and innovative Community Health Center. This newly developed position at Caring Health Center functions as a key stakeholder of the organization, reporting directly to the Chief Executive Officer and is responsible for ...
General DescriptionProvide front-line medical billing support to billing department and other staff as appropriate.  Work Denials and Appeals in a timely and efficient manger ensuring the compliance of meeting timely filing deadlines. Reports To: Medical Billing/Coding Supervisor & Departmental Director <...
General Description: Provide nutrition services to WIC applicants and participants.  Reports to: WIC Senior Nutritionist Supervises: N/A Salary/Status: Non-Exempt Minimum Requirements: Bachelor's degree in public health nutrition, nutrition, foods and nutrition, or nutrition...
General Description: The COVID Response Community Health Worker plays a critical role in the health outcomes of patients and community members at highest risk for COVID-19. The Community Health Worker will support all aspects of the agency’s COVID-19 response, and will provide thorough social needs screening and care coordination to patients in need of ...
General Description: The COVID Response Clinical Director will provide expert clinical leadership and oversight of multiple evolving programs, clinics, and initiatives focused on culturally- and linguistically-appropriate COVID-19 response and vaccine engagement. The Clinical Director will work under the direction of the Chief Medical Officer to lead a cross-...
General Description: The COVID Response Project Director will provide expert senior leadership of the agency’s pandemic response, including the administration of multiple evolving grants and initiatives focused on culturally- and linguistically-appropriate COVID-19 response and vaccine engagement. The Project Director will work under the direction of the Chief ...
General Description: Works with HR Director and credentialing coordinator to effectively and timely credential and re-credential all medical, dental and behavioral health providers. Helps facilitates the day-to-day function of the HR department as it relates to employee on-boarding, benefits administration, employee policies and procedures. Reports to:&...