Caring Health Center (CHC) is one of the premier healthcare organizations in Western
Massachusetts, and for 25 years it has served as an essential source of care for
residents of the greater Springfield area.
CHC employs over 250 staff members and serves close to 20,000 patients annually,
providing affordable, quality, comprehensive care at three sites. CHC offers not only the
very best in medical care, but provides dental care, pediatric care, pharmacy services,
behavioral health care, nutrition education, wellness programs, refugee services, and
WIC.
Our staff thrive at CHC because the work environment is conducive to success, and we value
our employees. CHC is currently seeking applicants with dedication, motivation, compassion,
and a commitment to excellence that matches our own. If that’s you – please apply. We look
forward to reviewing your credentials.
Career Opportunities
General Description: The Community Health Worker (CHW) is responsible for helping patients and their families navigate and access health and community services whiling adopting healthy behaviors. The CHW works as a member of the care team through an integrated approach to care management and community outreach. The CHW works to promote, maintain, and improve the health of patients and their…
General Description: Behavioral health clinician tasks: intake assessments, all mandated documentation associated with an assessment, DSM 5 diagnoses; treatment plans, progress notes within 24 hours of every patient encounter, evidenced based interventions and document all to meet Medical Necessity criteria. This clinician will take referrals from Caring Health Center (CHC) providers and…
General Description: Conduct professional behavior commensurate with that expected for a health professional. This includes maintenance of strict confidentiality, professional dress and manner, adherence to strict standards of accuracy in interpretation and prompt attention to patient’s health needs. All work will be conducted on site unless arranged beforehand with the Refugee…
Registered Nurse(RN) General Description: Conduct professional behavior commensurate with that expected for a health professional. This includes maintenance of strict confidentiality, professional attire and manner, adherence to strict standards of accuracy in translation and documentation, and most importantly, prompt attention to patient’s health needs. Function as team member in…
General Description: Provides and oversees direct dental diagnosis, treatment, procedures, and care for a specified patient population. Reports to:Dental Director Supervises: Dental Hygienists, Dental Assistants, Dental Students, and Externs. Salary/Status:Exempt Minimum Requirements: Doctorate degree in Dental Surgery or Dental Medicine; at least one (1) year of…
General Description: Under general supervision of a qualified Dentist, assesses patient needs and plans and delivers direct dental care and associated services to patients. Utilizes established dental hygiene protocol and procedures. Reports to: Dental Director Supervises: N/A Salary/Status: Non-Exempt Minimum Requirements:…
Position Title: Medical Assistant General Description: Medical Assistants support providers and nurses in preparing clients for clinic visits and diagnostic testing. They are also responsible for obtaining accurate results and documenting in the electronic health record. Reports To: Clinical Site Manager Supervises: …
General Description: The Staff Internist functions independently to provide primary medical services and ambulatory care to adult patients of CHC. In addition, he/she participates actively in the development and execution of the general adult and geriatric program at the Health Center, medical programs in the community, and such quality assurance, research, and administrative tasks as are…
Nurse Practitioner General Description: The Nurse Practitioner shall diagnose, treat, and promote health and optimal functioning to Caring Health Center’s patients in accordance with professional standards and established CHC policies and procedures. Reports to: Chief Medical Officer Salary/Status: …
Position Title: Licensed Practical Nurse (LPN) General Description: The LPN assists in triaging patient calls, prepares patients for clinic visits, and assists in medical procedures, patient education, health screenings, and general clinic maintenance. Reports to: Medical Director; takes immediate direction from the Site Clinical Manager. Supervises:…
General Description: This position is responsible for managing the entire patient experience in person and over the phone. This position will require scheduling patient appointments, verifying insurance coverage, data entry of patient information into an online system, registration, and checkout. Bilingual required. This position will also require computer data entry, word processing and…
General Description: The Dental Director sets the standard for the delivery of dental care at the Health Center and ensures that this standard is met. Responsible for developing and implementing the dental vision of the Health Center. As a member of the Management Team, together with other Management Team members, plans and strategies for future program development and expansion of services…
Position Title: Facilities Assistant General Description: Responsible for oversight of the Facilities, Maintenance, and Janitorial services. Reports to: Facilities Supervisor Salary/Status: Non-Exempt Minimum Requirements: Valid Driver’s License OSHA Certification or Training preferred. 2-3 years job…
Position Title: WIC Nutritionist General Description: Provide nutrition services to WIC applicants and participants. Reports to: WIC Senior Nutritionist Supervises: N/A Salary/Status: Non-Exempt Minimum Requirements: Bachelor's degree in public health nutrition…
General Description: The Pediatric Nurse Practitioner shall diagnose, treat, and promote health and optimal a functioning to Caring Health Center’s patients, from newborn through 21 years of age, in accordance with professional standards and established CHC policies and procedures. Reports to: Chief Medical Officer Salary/Status: Exempt Minimum Requirements: Current…
General Description: Works under the direct supervision of the CNO to supervise activities of all clinical sites and acts as clinical champion. Provides direction to the daily clinical activities of the Health Center sites as it pertains to the nursing. Coordinates with the Front Office Operations Managers to ensure an efficient patient flow and productive patient encounter. Responsible for…
Position Title: Payroll Coordinator General Description: The Payroll Coordinator will perform a wide range of tasks to ensure accurate and timely payroll processing, while maintaining compliance with applicable laws and regulations. The Payroll Coordinator will ensure weekly and special payrolls are processed accurately, including accurate calculations of employee’s salary increases, hours…
General Description: The Staff Pediatrician provides primary medical services and hospital care to children and adolescent patients of Caring Health Center. In addition, he/she participates actively in the development and execution of the general pediatric program at the Health Center, pediatric programs in the community, and such quality assurance, research, and administrative tasks as are…
General Description: The Advanced Practice Provider Resident shall work with current Caring Health clinicians and administrators to increase proficiency in diagnosis, treatment and promotion of health-related items through a combination of didactic and clinical experiences for a 1-year program. The resident will be required to commit to at least a 2-year agreement with Caring Health of…
General Description: This position is responsible for performing a full range of customer service-oriented telephone support and managing large amounts of inbound and outbound calls in a timely manner. The Call Center Coordinator will serve as a liaison between CHC and its current or potential patients and customers. The Call Center Coordinator must ensure that each caller has a positive…
General Description: The Scheduling Coordinator is responsible for coordinating the physician’s schedule, NP/PA schedule, device schedule, and the patient’s schedule. They are a liaison between the patients, physicians, staff, and the community-at-large. This position is responsible for appointment scheduling and front office duties as required by the health center. Reports to:…
General Description: Responsible to assist Front Office Operations Manager in the oversight of the Main Street Site front office operations, inclusive of the following: enrollment registration, scheduling, medical records, switchboard/telephone coverage, interpreter services, greeting the public and overseeing the waiting room, and responsibility for clerical functions related to in-take of…
General Description: The Director of Nursing (DON) at Caring Health Center will lead and manage the nursing department, ensuring the delivery of high-quality patient care and adherence to best practices within our community health center. The DON will oversee clinical operations, staff development, and patient care coordination, fostering an environment of excellence in nursing practice. The…
General Description: The Obstetrics & Gynecology Nurse plays a critical role in the delivery and integration of obstetric and gynecological care (OBGYN) clinical services and programming. This nurse will maintain a clinical schedule to deliver direct patient care, as well as provide care coordination and support to internal and contracted providers in the delivery of specialty clinics. Salar…
General Description: The Physicians Associate is a mid-level provider who practices under the direction of a supervising MD. The Physician Associate provides culturally sensitive direct patient care to Caring Health Center patients and counseling to their families. In addition, the Physician Associate participates in the quality assurance, administrative tasks, general activities and…
General Description: Under the direct supervision of the Chief Financial Officer (CFO), the Fiscal Grants Manager oversees the comprehensive fiscal management of agency grants. This role combines skilled accounting, administrative, and technical work to ensure effective grant implementation, budget management, and compliance. Working closely with department leadership and appointed directors…
General Description: The Dental Site Director (DSD) sets the standard for the delivery of dental care at one of locations within Caring Health Center and ensures that this standard is met. The DSD is responsible for developing and implementing the dental vision of the site, in conjunction with the overall goals and mission of Caring Health Center. The DSD is responsible for the clinical…