Caring Health Center (CHC) is one of the premier healthcare organizations in Western
Massachusetts, and for 25 years it has served as an essential source of care for
residents of the greater Springfield area.

CHC employs over 250 staff members and serves close to 20,000 patients annually,
providing affordable, quality, comprehensive care at three sites. CHC offers not only the
very best in medical care, but provides dental care, pediatric care, pharmacy services,
behavioral health care, nutrition education, wellness programs, refugee services, and
WIC.

Our staff thrive at CHC because the work environment is conducive to success, and we value
our employees. CHC is currently seeking applicants with dedication, motivation, compassion,
and a commitment to excellence that matches our own. If that’s you – please apply. We look
forward to reviewing your credentials.

Career Opportunities

General Description: The Community Health Worker (CHW) is responsible for helping patients and their families navigate and access health and community services whiling adopting healthy behaviors. The CHW works as a member of the care team through an integrated approach to care management and community outreach. The CHW works to promote, maintain, and improve the health of patients and their…
General Description: Licensed clinician will provide assessments, all mandated documentation associated with an assessment; diagnose; formulate treatment plans; complete progress notes after every patient encounter; provide effective therapeutic interventions according to Best Practice models and Medical Necessity appropriate for each patient and their diagnosis. This clinician will take…
Position Title: Medical Interpreter General Description: Conduct professional behavior commensurate with that expected for a health professional. This includes maintenance of strict confidentiality, professional dress and manner, adherence to strict standards of accuracy in interpretation and prompt attention to patient’s health needs. All work will be…
General Description: The Physicians Assistant is a mid-level provider who practices under the direction of a supervising MD. The Physician Assistant provides culturally sensitive direct patient care to Caring Health Center patients and counseling to their families. In addition, the Physician Assistant participates in the quality assurance, administrative tasks, general activities and…
Registered Nurse(RN) General Description: Conduct professional behavior commensurate with that expected for a health professional. This includes maintenance of strict confidentiality, professional attire and manner, adherence to strict standards of accuracy in translation and documentation, and most importantly, prompt attention to patient’s health needs. Function as team member in…
Minimum Requirements: Formal training in dental assisting or completion of an approved dental assisting course. One year experience in private practice or clinic setting preferred. Ability to work accurately, independently and efficiently in a fast-paced environment. Must show discretion in the handling of confidential information. Must possess the ability to interact positively…
General Description: Under general supervision of a qualified Dentist, assesses patient needs and plans and delivers direct dental care and associated services to patients. Utilizes established dental hygiene protocol and procedures. Reports to: Dental Director Supervises: N/A Salary/Status: Non-Exempt Minimum Requirements:
Position Title: Medical Assistant General Description: Medical Assistants support providers and nurses in preparing clients for clinic visits and diagnostic testing. They are also responsible for obtaining accurate results and documenting in the electronic health record. Reports To: Clinical Site Manager and Clinical Services…
General Description: The Staff Internist functions independently to provide primary medical services and ambulatory care to adult patients of CHC. In addition, he/she participates actively in the development and execution of the general adult and geriatric program at the Health Center, medical programs in the community, and such quality assurance, research, and administrative tasks as are…
Nurse Practitioner General Description: The Nurse Practitioner shall diagnose, treat, and promote health and optimal functioning to Caring Health Center’s patients in accordance with professional standards and established CHC policies and procedures. Reports to: Chief Medical Officer Salary/Status:
Position Title: Psychiatric APRN General Description: Complete assessments, all mandated documentation associated with an assessment, DSM 5 diagnoses; formulate psychiatric/substance use treatment plans, progress notes within 24 hours of every patient encounter, evidenced based brief interventions and document all to meet Medical Necessity criteria. This Provider will take referrals from…
Position Title: Licensed Practical Nurse (LPN) General Description: The LPN assists in triaging patient calls, prepares patients for clinic visits, and assists in medical procedures, patient education, health screenings, and general clinic maintenance. Reports to: Medical Director; takes immediate direction from the Site Clinical Manager. Supervises:
General Description: This position is responsible for providing effective case management services for individuals with Mental Health and Substance Use Disorders in the Behavioral Health Department. Duties include personal encounters to assist clients; telephone client contacts; interpreting within the BH Dept. as needed; process insurance authorizations, process BH Dept. referrals; completing…
General Description: This position is responsible for managing the entire patient experience in person and over the phone. This position will require scheduling patient appointments, verifying insurance coverage, data entry of patient information into an online system, registration, and checkout. This position will also require computer data entry, word processing and reporting on various…
GENERAL DISCRIPTION: Duties required of Referral Coordinator set appointments and process transfers to ensure timely transmission and start of services. Primarily connected with the healthcare industry, referral coordinators serve as a liaison for patient resources. This position must be executed in compliance with insurance requirements, and the coordinator will often work closely with…
General Description: The Pharmacy Technician position is responsible for preparing medications for patient consumption under the general supervision of a licensed Pharmacist and in accordance with standard departmental procedures. Reports to: Staff Pharmacist Supervises: N/A Salary/Status: Non-Exempt Minimum
Position Title: Ryan White Medical Case Manager General Description: Responsible for providing service coordination, advocacy, referral, basic education and care monitoring for people living with HIV/AIDS, both who utilize the service of CHC and who are residents of our catchment area. Provide ongoing support through comprehensive assessment, planning, implementation and overall…
Position Title: Van Driver General Description: The Van Driver will operate a van equipped to provide non-emergency transport of mobile and mobility impaired individuals and offering safe custom transportation to medical appointments and treatments. Reports to: Chief Operations Officer Salary/Status: Non-Exempt Minimum
Summary of Position: The Be Healthy Partnership (ACO) located in Springfield, MA is looking for a Nurse Care Manager (Full Time, Day Shift) to work within their existing practice as part of a team-based care delivery model. The Nurse Care Manager provides quality patient centered care. Identifies patients who will benefit from coordination of care and initiates the…
Position Title: RADx Infection Control Registered Nurse (RN) General Description: Reporting to the Infection Control Manager, the RADx Infection Control RN is responsible for the clinical oversight of the RADx program, for expanded COVID testing, and related infection control in collaboration with other infection control RN(s) at Caring Health Center (CHC). This job has…
Position Title: Staff Family Practitioner General Description: The Staff Family Practitioner functions independently to provide primary medical services and ambulatory care to adult patients of CHC. In addition, he/she participates actively in the development and execution of the pediatric, adult, and family planning programs at the Health Center, medical programs in the…
Position Title: Program Manager, Reproductive Health General Description: The Program Manager, Reproductive Health is responsible for the administration and coordination of the agency’s reproductive health programming, with a goal of full integration and continuous improvement of comprehensive reproductive health services that are culturally sensitive, meet community-identified need…
General Description: The Chief Information Officer (CIO) serves as the key executive for information technology service delivery for a growing and innovative Community Health Center. This newly developed position at Caring Health Center functions as a key stakeholder of the organization, reporting directly to the Chief Executive Officer and is responsible for setting and delivering on the…
General Description: Provide front-line medical billing support to billing department and other staff as appropriate. Work Denials and Appeals in a timely and efficient manger ensuring the compliance of meeting timely filing deadlines. Reports To: Medical Billing/Coding Supervisor & Departmental Director Supervises: N/A Salary/Status: Non-Exempt Minimum Requirements: Medical…
General Description: Provide nutrition services to WIC applicants and participants. Reports to: WIC Senior Nutritionist Supervises: N/A Salary/Status: Non-Exempt Minimum Requirements: Bachelor's degree in public health nutrition, nutrition, foods and nutrition, or nutrition education. Master's degree in public health nutrition, nutrition, or food and nutrition…
General Description: The COVID Response Community Health Worker plays a critical role in the health outcomes of patients and community members at highest risk for COVID-19. The Community Health Worker will support all aspects of the agency’s COVID-19 response, and will provide thorough social needs screening and care coordination to patients in need of vaccination and testing. The Community…
General Description: The COVID Response Clinical Director will provide expert clinical leadership and oversight of multiple evolving programs, clinics, and initiatives focused on culturally- and linguistically-appropriate COVID-19 response and vaccine engagement. The Clinical Director will work under the direction of the Chief Medical Officer to lead a cross-departmental team in meeting…
General Description: The COVID Response Project Director will provide expert senior leadership of the agency’s pandemic response, including the administration of multiple evolving grants and initiatives focused on culturally- and linguistically-appropriate COVID-19 response and vaccine engagement. The Project Director will work under the direction of the Chief Research and Population Health…
General Description: Supervisor tasks: Supervise Community Health Workers in both group and individual sessions and document. Monitor CHW documentation of Care Coordination and Case Management with clients. As a member of the After Hours On Call BH Team rotation clinician will be on call after work hours responding to emergency Behavioral Health phone calls. Maintain caseload of clients and…
General Description: The Vice President of Finance is responsible to direct the financial management department including the coordination and synthesis of the functional activities associated with budget, accounting, and managerial-financial reporting. In addition, these responsibilities encompass other technical or specialty phases of financial management, such as data processing, financial…
General Description: Provides and oversees direct dental diagnosis, treatment, procedures, and care for patients under 18 years of age. Reports to: Dental Director Supervises: Dental Hygienist, Dental Assistants, Dental Students, and Externs Salary/Status: Exempt Minimum Requirements: Doctorate degree in Dental Surgery or Dental Medicine; at least one…