Caring Health Center was created by the community, to provide the highest level of health care to the undeserved and to those challenged by income, language and cultural barriers. As a primary care facility, we serve the Springfield community as a patient’s first point of entry to the health care system and as the gateway for all additional health care services.

Open Positions

Community Health Worker

Springfield, MA

Position Title: Community Health Worker General Description: The Community Health Worker (CHW) is responsible for helping patients and their families navigate and access health and community services while adopting healthy behaviors. The CHW works as a member of the care team through an integrated approach to care management and community outreach. The CHW works to promote, maintain, and improve the health of patients and th ...

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Bi-Lingual, Licensed Behavioral Health Clinician

Springfield, MA

Position Title:     FULL TIME LICENSED BEHAVIORAL HEALTH CLINICIAN General Description: Clinician tasks: build and maintain full caseload of clients with productivity expectation of 26 client hours per week. Document in EMR comprehensive assessments, DSM 5 diagnoses; formulate and implement treatment plans using evidenced based interventions; complete clinically appropriate progress notes within 72 hours of every patient encounter, document ...

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Spanish Medical Interpreter

Springfield, MA

Position Title:               Medical Interpreter General Description:    Conduct professional behavior commensurate with that expected for a health professional.  This includes maintenance of strict confidentiality, professional dress and manner, adherence to strict standards of accuracy in interpretation and prompt attention to patie ...

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Physician Assistant

Springfield, MA

General Description: The Physicians Assistant is a mid-level provider who practices under the direction of a supervising MD.  The Physician Assistant provides culturally sensitive direct patient care to Caring Health Center patients and counseling to their families.  In addition, the Physician Assistant participates in the quality assurance, administrative tasks, general activities and obligations of all health care providers at C ...

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Registered Nurse(RN)

Springfield, MA

                                                             Registered Nurse(RN) General Description: Conduct professional behavior commensurate with that expected for a health professional.  This includes maintenance of strict confidentiality, professional a ...

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Dental Assistant

Springfield, MA

Minimum Requirements: Formal training in dental assisting or completion of an approved dental assisting course. One year experience in private practice or clinic setting preferred. Ability to work accurately, independently and efficiently in a fast-paced environment. Must show discretion in the handling of confidential information. Must possess the ability to interact positively ...

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General Dentist

Springfield, MA

General Description: Provides and oversees direct dental diagnosis, treatment, procedures, and care for a specified patient population. Reports to:Dental Director Supervises: Dental Hygienists, Dental Assistants, Dental Students, and Externs. Salary/Status:Exempt Minimum Requirements: Doctorate ...

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Dental Hygienist

Springfield, MA

General Description: Under general supervision of a qualified Dentist, assesses patient needs and plans and delivers direct dental care and associated services to patients.  Utilizes established dental hygiene protocol and procedures. Reports to:                   Dental Director Supervises:   ...

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WIC Program Assistant

Springfield, MA

General Description:    The Program Assistant participates in determining categorical, geographical and income eligibility of WIC Participants. Reports to:                   WIC Assistant Director or WIC Program Director Supervises:                  N/A ...

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Internist / Family Medicine Practitioner M.D

Springfield, MA

General Description: The Staff Internist functions independently to provide primary medical services and ambulatory care to adult patients of CHC. In addition, he/she participates actively in the development and execution of the general adult and geriatric program at the Health Center, medical programs in the community, and such quality assurance, research, and administrative tasks as are deemed relevant by the Chief Medical Offic ...

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Nurse Practitioner

Springfield, MA

                                                                Nurse Practitioner General Description: The Nurse Practitioner shall diagnose, treat, and promote health and optimal functioning to Caring Health Center’s patients in accordance with professional standards and establi ...

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Arabic Medical Interpreter

Springfield, MA

Position Title:             Medical Interpreter   General Description:  Under the direction of the Interpreting Supervisor, the Medical Interpreter (MI) provides bilingual/bicultural interpreting services to patients, families, and staff members at Caring Health Center as well as the wider Be Healthy Accountable Care Organization (ACO) network. The MI works as a ...

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Psychiatric APRN

Springfield, MA

Position Title: Psychiatric APRN General Description: Complete assessments, all mandated documentation associated with an assessment, DSM 5 diagnoses; formulate psychiatric/substance use treatment plans, progress notes within 24 hours of every patient encounter, evidenced based brief interventions and document all to meet Medical Necessity criteria. This Provider will take referrals from Caring Health Center (CHC) PCPs and work in partnership with the MAT doctor. ...

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Referral Coordinator

Springfield, MA

GENERAL DISCRIPTION: Duties required of Referral Coordinator  set appointments and process transfers to ensure timely transmission and start of services. Primarily connected with the healthcare industry, referral coordinators serve as a liaison for patient resources. This position must be executed in compliance with insurance requirements, and the coordinator will often work closely with insurance companies. REPORTS TO:  &nb ...

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CERTIFIED ALCOHOL AND DRUG COUNSELOR

Springfield, MA

 General Description: This position is responsible for providing effective Assessment and counseling services for individuals and their families with Substance Use Disorders in the Behavioral Health Department and in Medical Pods when needed. This candidate will also work with the BH Team clinicians promoting achievement of client goals and objectives for Recovery. Candidate will assist clinicians and clients to formulate the ...

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Part-Time Swahili Medical Interpreter

Springfield, MA

Position Title:              Medical Interpreter General Description:  Under the direction of the Interpreting Supervisor, the Medical Interpreter (MI) provides bilingual/bicultural interpreting services to patients, families, and staff members at Caring Health Center as well as the wider Be Healthy Accountable Care Organization (ACO) network. The MI works as a member of the care team through an ...

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Front Operations Patient Coordinator

Springfield, MA

General Description:    This position is responsible for managing the entire patient experience in person and over the phone. This position will require scheduling patient appointments, verifying insurance coverage, data entry of patient information into an online system, registration, and checkout. This position will also require computer data entry, word processing and reporting on various patient indicators such as call volume, no shows, and productivity amo ...

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Behavioral Health Community Health Worker

Springfield, MA

Position Title:     Behavioral Health Community Health Worker   General Description: This position is responsible for providing effective case management services for individuals with Mental Health and Substance Use Disorders in the Behavioral Health Department. Duties include personal encounters to assist clients; telephone client contacts; interpreting within the BH Dept. as needed; process insurance authorizations ...

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Medical Records Coordinator

Springfield, MA

Position Title:               Medical Records Coordinator General Description:    This position is responsible for compiling, processing, scanning and indexing of all records into the electronic health record consistent with medical, administrative, ethical, legal and regulatory requirements. Reports to:     &nbs ...

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Dental Registration Coordinator

Springfield, MA

Position Title:                Dental Registration Coordinator General Description:    This position is responsible for welcoming the public and overseeing the waiting room; responsible for the accuracy and completeness of all manual and computerized intake documents as well as verification of and witness to financial information; responsible for coverage of the ...

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Marketing and Communications Coordinator

Springfield, MA

Position Title: Marketing and Communications Coordinator General Description: The Coordinator, Marketing & Communications supports marketing and communications for Caring Health Center. The Coordinator is responsible for implementing marketing and communications strategies for CHC, working collaboratively with all departments to ensure all advertisements, communications, collateral materials accurately reflect and support CHC’s brand and mes ...

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Facilities Assistant

Springfield, MA

Position Title:                        Facilities Assistant General Description: Responsible for oversight of the Facilities, Maintenance, and Janitorial services.      Reports to:                 Facilit ...

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Nepali Interpreter

Springfield, MA

Position Title:             Medical Interpreter General Description:  Under the direction of the Interpreting Supervisor, the Medical Interpreter (MI) provides bilingual/bicultural interpreting services to patients, families, and staff members at Caring Health Center as well as the wider Be Healthy Accountable Care Organization (ACO) network. The MI works as a memb ...

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Data and Analytics Manager

Springfield, MA

Position Title: Data and Analytics Manager General Description: The Data and Analytics Manager works to produce knowledge for the EMR, improves data quality and builds trust in data, conducts data validity testing, verifies and ensures proper data mapping, produces clinical and operational business intelligence (BI) from many complex data sources using various analytic methods, is fluent and experienced with electronic medical record coding and reporting systems ...

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Population Health Coordinator

Springfield, MA

Position Title:                   Population Health Coordinator General Description: The Population Health Coordinator (PHC) is responsible for coordinating multiple aspects of care/data for patients with other members of the Quality Team and Care Teams to reach mutual goals for quality of care and patient safety. Using population health repor ...

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Credentialing Coordinator

Springfield, MA

Position Title:                        Credentialing Coordinator General Description:   The Credentialing Coordinator ensures that all Caring Health Center providers who are independently licensed and who are in the medical, dental or behavioral health departments are fully credentialed and privileged by the Caring Heal ...

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Part-Time Front Operations Patient Coordinator

Springfield, MA

General Description:    This position is responsible for managing the entire patient experience in person and over the phone. This position will require scheduling patient appointments, verifying insurance coverage, data entry of patient information into an online system, registration, and checkout. This position will also require computer data entry, word processing and reporting on various patient indicators such as call volume, no shows, and productivity amo ...

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